Pre-Sale Support

Yes, our pre-sale support team is here to assist you every step of the way.

Customers can contact us via our live chat and call centre during business hours, or send us an email (same day response time).

Yes, Signspace offers initial training for all new clients on purchase on Signagelive, OMMA Sign, or ONELAN products.

We always aim to make sure our customers love our products, but if there is an issue with your order, we’re happy to help. Just email us directly and we’ll take you through the process and options.

Check the resources tab on the product page. Where possible we have provided links to relevant information for each product.

If you're unable to find information for your product please contact us and someone will be happy to send you any relevant documentation or provide assistance over the phone. 

Signspace does not offer installation services but our partnered company Amped Digital does.

Amped Digital offers installation services for digital signage and audio visual solutions nationwide.

To contact Amped Digital for an installation quote please go to ampeddigital.com.au or email info@ampeddigital.com.au with your requirements and the team will be able to assist.

Signspace does not offer programming services but our partnered company Amped Digital does.

Amped Digital offers programming services for digital signage and audio visual solutions, including Onelan, BrightSign, Signagelive, OMMA Sign and Kramer products.

To contact Amped Digital for a quote on programming please visit ampeddigital.com.au or email info@ampeddigital.com.au with your requirements and the team will be able to assist.

At Signspace our prices change regularly.

When requesting a quote, you can secure the most up to date pricing, which may reduce the overall costs of your project.

We always recommend seeking a quote, especially if you are a non-profit, small business, school or student seeking to purchase hardware or software.

Simply click the "Add to Quote" button on each product, then visit the Quote Cart page to submit your request.

Signspace aims to provide the best pricing on products we stock. As such, we do offer price matching. 

By working with our channel partners we can secure you the best pricing and service the Australian market can offer.

Please view our Price Matching Terms & Conditions.

Signspace aims to provide all customers with discounted pricing in the instance of bulk quantity orders.

We consider orders of 10+ of any product as larger quantity, so feel free to request a quote or send a email for the latest up to date pricing. 

No, Signspace only services the Australian region. We cover all states and areas. Shipping costs will apply respectively to order size, weight, and area, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are located and current stock levels.

Orders are processed the same or next business day. If the stock is available in our selected warehouses, orders take 5-7 business days to arrive.

If the order needs to be shipped from manufacturing facilities due to low or no stock levels, it may take longer and you will be notified.

We recommend getting in touch with our team prior to ordering for a current estimate on expected delivery times.

We use all major carriers and local courier partners. We use the carrier best suited to the size and location of the order for a timely and safe delivery.

We aim to provide tracking as soon as the order is dispatched.

If you have not received a tracking number please contact us for updates. Our staff will be able to advise when your order will arrive.